Marina Medical Instruments, Inc.Effective Date: June 24, 20261. OverviewMarina Medical Instruments, Inc. (“Marina Medical,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your information responsibly.This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with us, including through:• marinamedical.com• Digital communications, marketing platforms, and customer service interactions• In-person interactions, including trade shows, exhibitions, and product demonstrationsWhere required by applicable law, we request your consent before placing or activating non-essential cookies and similar tracking technologies.By using our services, you agree to the terms of this Privacy Policy.
2. Information We CollectA. Information You Provide• Full name, email address, phone number• Company, practice name, specialty, and professional role• Billing and shipping information• Account login credentials• Communications (emails, inquiries, support requests)B. Account & Transaction Data• Order history and purchase activity• Account preferences and saved information• Customer account recordsC. Technical & Usage Data• IP address• Browser type and device information• Pages visited, time spent, and interaction behavior• Referral sources and navigation patterns• Approximate location dataD. Marketing & Communication Data• Email engagement (opens, clicks)• Form submissions• Advertising and campaign interaction data (subject to your consent where required)E. Event & Exhibition DataAs an active exhibitor and industry participant, we may collect information when you:• Visit our booth at trade shows or conferences• Participate in demonstrations or activations• Submit information via QR codes, tablets, or digital tools• Provide business cards or professional contact details
3. How We Use InformationWe use your information to:• Process and fulfill orders• Provide customer service and support• Manage accounts and transactions• Communicate order updates, service notices, and promotions• Improve website performance and user experience• Analyze trends and optimize marketing efforts• Comply with legal and regulatory obligationsWhere required by applicable law, we obtain your consent before using non-essential cookies or similar technologies for analytics, advertising, or marketing purposes.We do not sell your personal information.
4. Platforms & System IntegrationsWe utilize third-party systems to operate our business, including:• Shopify – order processing and e-commerce• HubSpot – CRM and marketing automation• Acumatica – ERP, inventory, and financial managementThese providers may process and store your information in accordance with their own privacy and security standards.
5. Cookies & Tracking TechnologiesWe use cookies, pixels, tags, and similar technologies to support the operation of our website and improve your experience.Strictly Necessary Cookies• Maintain login sessions• Enable cart and checkout processes• Provide essential website functionalityPerformance & Analytics Cookies (Consent Required Where Applicable)• Measure website traffic and user behavior• Analyze website performance• Improve user experienceAdvertising & Marketing Cookies (Consent Required Where Applicable)• Measure advertising campaign performance• Support personalized advertising and remarketing• Evaluate marketing effectivenessNon-essential analytics, advertising, and marketing technologies are activated only after you provide consent where required by applicable law.You may accept, reject, or modify your cookie preferences at any time through our Cookie Preferences Center or by adjusting your browser settings. Disabling certain cookies may impact portions of the website's functionality.
6. How We Share InformationWe do not sell personal information.We may share information with:• Payment processors and financial institutions• Shipping carriers and logistics providers• Technology platforms (Shopify, HubSpot, Acumatica)• Analytics and advertising service providers, consistent with your cookie preferences and consent where required by law• Event partners (only when required for coordination)• Legal authorities when required by law
7. Data RetentionWe retain personal information only as long as necessary to:• Fulfill business and operational purposes• Comply with legal, tax, and regulatory obligations• Resolve disputes and enforce agreements
8. Data SecurityWe implement commercially reasonable administrative, technical, and physical safeguards to protect your information.While no system is completely secure, we take appropriate steps to reduce the risk of unauthorized access, misuse, or disclosure.
9. California Privacy Rights (CCPA/CPRA)If you are a California resident, you may have the right to:• Know the categories of personal information we collect, use, disclose, and share• Request access to personal information we maintain about you• Request correction of inaccurate personal information• Request deletion of your personal information, subject to applicable legal exceptions• Opt out of the sale or sharing of personal information, if applicable (Marina Medical does not sell personal information.)• Limit the use of certain sensitive personal information where applicable under California lawTo exercise your rights, contact:Email: info@marinamedical.comWe will not discriminate against you for exercising your privacy rights.
9A. Cookie ChoicesYou may manage your cookie preferences at any time by selecting the Cookie Preferences link available on our website.Your choices will be honored in accordance with applicable privacy laws.Essential cookies cannot be disabled because they are necessary for the operation, functionality, and security of the website.
10. International Users (GDPR Considerations)If you access our services from outside the United States:• Your data may be transferred to and processed in the United States• By using our services, you consent to this transfer where permitted by applicable law.Where applicable, you may request:• Access, correction, or deletion of your data• Restriction of processing• Objection to processingRequests may be submitted to:Email: info@marinamedical.com
11. Marketing CommunicationsYou may receive marketing communications if you:• Make a purchase• Submit forms• Engage with our servicesYou may opt out at any time by:• Clicking "Unsubscribe" in marketing emails• Contacting us directlyTransactional communications relating to orders, accounts, or services may still be sent as required.
12. Accessibility (ADA Commitment)Marina Medical is committed to providing a website experience accessible to all users, including individuals with disabilities.We strive to align with recognized accessibility standards and continuously improve usability.If you experience difficulty accessing any part of our website, please contact:Email: info@marinamedical.comPhone: 954.636.7899
13. Third-Party LinksOur website may contain links to third-party websites.We are not responsible for the content or privacy practices of those external sites. We encourage users to review their privacy policies independently.
14. Children's PrivacyOur services are intended for healthcare professionals and are not directed toward individuals under the age of 18.We do not knowingly collect personal information from minors.
15. Updates to This PolicyWe may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or applicable regulations.Any updates will be posted on this page with a revised Effective Date.
16. Contact InformationMarina Medical Instruments, Inc.Website: marinamedical.comEmail: info@marinamedical.comPhone: 954.636.7899
